Stay tuned for more information around the next Realize

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Stay tuned for more information around the next Realize

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Realize Digital Value

Be a part of the largest digital adoption event and redefine the future of technology adoption.

WalkMe Realize is for visionary digital leaders who want to realize the promise of technology. Hear from and be inspired by industry leaders, gain best practices, and engage with like-minded professionals to help you take digital transformation to the next level.



Journey from technology to business ROI


Customer Experience

Journey from engagement to contextual experiences


Employee Experience

Journey from usability to cross-platform productivity

Featured Speakers Realize Live

Tara Galvin

VP Digital Transformation

& Knowledge Strategy

Tara is a skilled strategist who uses a combination of traditional and unconventional tactics to affect significant changes in business outcomes. At Comcast NBCUniversal, she leads the team redesigning the way employees learn and engage with enterprise technology while also supporting behavior changes outside of the systems. Her keen understanding of digital transformation, sales operations, inclusion, communications, employee engagement, and collaboration drive a wide array of initiatives focused on efficiency, growth, and speed.

Daniel Newman

Principal Analyst & Founding Partner

Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. From Big Data to IoT to Cloud Computing, Newman makes the connections between business, people, and tech that are required for companies to benefit most from their technology projects, which leads to his ideas regularly being cited in CIO.Com, CIO Review and hundreds of other sites across the world. A five-time best-selling author, including his most recent “Building Dragons: Digital Transformation in the Experience Economy,” Daniel is also a Forbes, Entrepreneur, and Huffington Post contributor.

Jeff McKittrick

VP Sales Business Capabilities

Jeff is a 20+ year industry leader with a focus in Digital Sales Transformation and Business Capabilities. Jeff is responsible for driving sales growth and productivity through investment, operations, and adoption of digital sales platforms. A true visionary who uses WalkMe to understand how employees interact with technology and designs digital experiences tailored to them, Jeff prides himself on being a data driven executive.

Josh Bersin

Founder and Dean
Josh Bersin Academy
A world-renowned industry analyst who studies all aspects of the world of work – the global talent market, the challenges and trends impacting business workforces, HR and leadership practices, and the broad talent technology market. He is often cited as one of the leading HR and workplace industry analysts in the world. He founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. After expanding coverage to encompass HR, talent management, talent acquisition, and leadership, he sold the company to Deloitte in 2012, when it became known as Bersin™ by Deloitte. Most recently, Bersin launched the Josh Bersin Academy, the world’s first global development academy for HR and talent professionals at all levels and across all industries. Bersin is frequently featured in talent and business publications such as Forbes, Harvard Business Review, HR Executive, FastCompany, The Wall Street Journal, and CLO Magazine. He is a regular keynote speaker at industry events and a popular blogger with more than 790,000 followers on LinkedIn.

Nilanjan (Neel) Adhya

Chief Digital Officer,
IBM Cognitive Applications and VP,
Digital Transformation
Nilanjan (Neel) Adhya is the Chief Digital Officer of IBM’s Cognitive Applications Unit and Vice President of Digital Transformation. In his role, Neel helps IBM teams execute on all aspects of their digital transformation across marketing, offering, sales, design and customer success. He actively works with teams to drive adoption of digital best practices, incubate and commercialize new digital innovations, and drive a superior customer experience.

Andy Young

Managing Director Agility and
Andy Young is a Managing Director at Accenture, based in London. He leads Accenture’s agility and transformation community of practice globally cross-industry and its human potential work across Financial Services clients, focusing on how to help large clients handle disruption and transformational change.

Digital Adoption Realizers

Thank you to all of our customers and industry thought leaders.

Melissa Hilbert

Senior Director Analyst

Melissa Hilbert has more than 24 years of experience in the IT industry, she is responsible for the Sales Performance Management (SPM) agenda within the Sales Technology KI including the SPM Magic Quadrant and Critical Capabilities. She has extensive knowledge of SPM systems and processes including sales incentive compensation, quota management, and territory management. She has additional expertise in sales enablement, including sales content, training, coaching technology, and digital adoption solutions. She also covers SFA/CRM tools around adoption and usage and high-level strategy.

Kate Leggett

Vice President, Principal Analyst

Kate serves Application Development & Delivery Professionals. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. She is an accomplished public speaker and frequently presents at industry events such as CRM Evolution. She has been published in The Wall Street Journal, Forbes magazine, and industry publications such as CRM Magazine, KM World, and Destination CRM.
Previous Work Experience
Kate has extensive industry experience, with more than 10 years of leadership at CRM and customer service software companies, where she held senior product marketing and product management roles. She is also a published author on customer service trends and best practices.

Jason Averbook

CEO & Co-Founder at Leapgen

Jason Averbook is a global keynote speaker, industry analyst, thought leader and consultant in the area of human resources and workforce experience. He is the co-founder and CEO of Leapgen, a digital transformation shaping the future of work.
Author of The Ultimate Guide to a Digital Workforce Experience ~ Leap for a Purpose, Jason seeks to broaden executive mindset to rethink how to better design and deliver employee services that exceed the expectations of the workforce and the needs of the business.

Conner Forrest

Senior Analyst, Workforce
Productivity & Collaboration
Rodney Tupai

VP Product Management

Rodney is a seasoned executive at Marriott International, where he leads the internal Product Management teams, to create, manage, and drive adoption of the myriad systems and tools of the Marriott Customer Engagement Centers. Rodney has a passion in driving digital adoption at Marriott through building great experiences for the guests and the employees. With 20+ years of experience in Product Management, he is passionate about leading and delivering solutions both with internal and external products, within B2B and B2C.

Wes Bush

Founder and president of
the Product-Led Institute
Rodney is a seasoned executive at Marriott International, where he leads the internal Product Management teams, to create, manage, and drive adoption of the myriad systems and tools of the Marriott Customer Engagement Centers. Rodney has a passion in driving digital adoption at Marriott through building great experiences for the guests and the employees. With 20+ years of experience in Product Management, he is passionate about leading and delivering solutions both with internal and external products, within B2B and B2C.

Kristina Johnson

Chief People Officer

Kristina Johnson is Okta’s Chief People Officer, leading the organization’s global People function to which she brings more than 20 years of experience. She is responsible for the company’s human capital management strategy, and oversees talent acquisition, talent development, total rewards, and engagement programs. She is an experienced leader of global teams and adept at driving change management across diverse regions.

Ian McLean

Head of IT
Employee Experience
As the Head of IT, Employee Experience at Schneider Electric, Ian is tasked with directing all activity and teams impacting the employee experience across North America. He is laser focused on perfecting the collaboration between “IT” and the “Business” to develop tools that are user directed, not developer dictated. Ian is committed to working cross-functionally to uplevel and provide a consistent employee experience.

Laura Valenziano

Senior Manager, Digital Transformation
& Change Management

Laura is a highly experienced digital native with a PhD in Human Resources and Technology, and over 10 years experience in leading transformational initiatives at Walgreens. Her most recent accomplishments include the selection and implementation of Salesforce for HR Shared Services, an HR portal for all Walgreens team members, and SAP SuccessFactors for HR, Payroll, and Compensation. Today, she is leading a global adoption and change management team and leveraging Walkme as a critical driver for the successful rollout of Microsoft collaboration tools.

Gilles Fransen

DGTL Ventures,
Managing Partner
Gilles has a unique story as a previous DAP manager turned customer turned Walkme partner. He is the managing partner of DGTL Ventures, a Digital Adoption consultancy that focuses on bridging the gap between humans and technology. He is passionate about applying his 14 years of HR experience to advise companies through digital transformation and improve their employee experience.

Greg Beltzer

VP Advisor
Platform & Technology
Greg Beltzer has 20+ years of experience in Financial Services Information Technology focusing on enterprise technology initiatives working with the latest fintech partners. As the current VP of Advisor Platform & Technology for RBC US Wealth, Greg is tasked with making sure his organization realizes the full value of its technology investments while maintaining an excellent employee, advisor, and client experience. Greg has long recognized adoption as one of the greatest threats to successful digital transformation – RBC is now the third organization in which he leads the charge on a digital adoption platform. 

Stephanie Welsh

Senior Director for IT Strategy
and Enablement
Stephanie is the Senior Director for IT Strategy and Enablement at RedHat, where she leads a team focused on enabling the business of IT to accelerate Red Hat’s overall strategy. Her team oversees many programs including enterprise digital adoption, change management, process improvement, and is laser focused on how IT can partner with the rest of the organization to drive digital transformation. With over 20 years of experience managing global teams and driving strategic initiatives, Stephanie credits her success to having a unique perspective on how people think and develop.

David Bauman

Customer Service

Sampson Tsoi

Executive Director

Sampson has 20+ years of experience leading clients through change and transition by enabling technology (e.g. ERP, CRM, HCM). He has extensive experience in organization change management (OCM), enterprise learning, and 6 years of managerial industry experience in healthcare​. He recently led the OCM/Learning consulting project for a global Life Sciences client using WalkMe. Sampson experienced firsthand how WalkMe improves digital adoption with his client. He looks forward to sharing his experiences with you.

Greisy Flores

Sr. Product Manager,
Technology Learning Center
With over 24 years at Nestlé, Greisy started in Operations and is now a Senior Product Manager of the Technology Learning Center for Nestle IT where she is focused on the Digital Workplace Experience. Her mission is to improve workforce performance and productivity by empowering Nestlé employees with Point-of-Work & Digital Adoption Solutions.

Rox Holohan

Head of HR Portfolio

Rox is currently Head of HR Portfolio Enablement at Standard Chartered Bank where she is responsible for the organizational change management and adoption across the HR Transformation portfolio, ensuring that business leaders and colleagues across the Bank are empowered to drive real business outcomes. Rox has over 20 years of extensive experience leading large scale global transformation programs.

Kristopher Clark

Sr. Program Manager
– Digital Adoption
Kris brings 13 years of experience in the biotech industry working in product management, project management, software development, data analytics, and organizational behavior. Prior to joining ServiceNow he worked in drug development for cancer at Genentech. At Allergan his experience spanned in IT responsible for their real world data center, Project & Portfolio Management, and Finance and as a Project Manager in engineering at Baxter. Kris loves to wear multiple hats and has passion to ferret out the truth from complicated data and customer insights. He considers himself a full-time techy professional and a part-time futurist, economist, and studier of human behavior.

Bill Chadek

Sales Technology Trainer

Bill Chadek started his career with Thrivent Financial in 2007 and after different roles landed his dream job as a Sales Technology Trainer supporting field facing technology. He thrives on building relationships with advisors and makes it his commitment to develop processes using technology to save advisors time. Bill received his BS in Business from the University of Wisconsin – Stout, is certified in curriculum development, completed the Certified WalkMe Builder program and has taken the lead on design, development and implementation of WalkMe content in Salesforce for Sales.

Liza Lemkuil

Senior CRM Specialist

Liza Lemkuil, a senior CRM specialist on the internal Operations team, joined Baker Tilly in 2017. Liza has 7 years of experience in internal client support roles focused on marketing and sales operations. Last year, Liza officially joined the Salesforce Operations team and assisted on numerous projects including the Digital Adoption Tool implementation, relaunch of Salesforce for Marketing and the Salesforce Lightning migration for 900 users including 5 mergers. She’s responsible for new user onboarding and has created countless training resources for Baker Tilly employees.

Kerry Drobek

Senior Manager

Kerry Drobek, a senior manager in Growth & Specialization with a strong focus on enterprise transformation, joined Baker Tilly in 2011 within the Growth Strategies consulting practice. Since joining the G&S team in late 2017, Kerry works with leadership, sales and marketing, and other key growth leaders within Baker Tilly to set and execute strategy for growth. A Value Architect for Baker Tilly, Kerry’s 14+ years of experience leading small and large development teams to implement standard and complex solutions within the Salesforce ecosystem acts as a bridge between strategy and technology. Kerry’s strategic approach and focus on operational practices, process improvements in such industries as Telecommunications/Media, Healthcare, Financial Services, Insurance and Government provided a solid foundation to lead all technology platforms within the G&S team.

Christian Suykens

Workday Release Manager &
WalkMe Digital Adoption Manager
Christian started my career as an IT developer creating websites, then later evolved into requirements analysis and project management as IT consultant. He worked at AstraZeneca for 11 years as Workday Change & Release manager. In 2018 He joined Thermo Fisher Scientific as Workday Project & Release Manager and started his WalkMe Journey! In this current role, he focuses half of his job on improving the user experience for their Workday platform by implementing innovative WalkMe solutions.

Kami Hanson

Director of Learning
& Content Development
Dr. Kami Hanson, a graduate of Utah State University’s doctorate program in Instructional Technology and Learning Sciences, is a Director of Learning and Content Development at LendingClub. Kami joined LendingClub in 2017 and has led a learning transformation of the new hire experience for all lines of business within operations. A key component of this transformation included the adoption of a electronic performance support system (EPSS) to accelerate learner time to readiness and increase performance in production. In other roles, Kami has worked on pivotal technological integrations that range from designing and developing gamified learning ecosystems to innovating on learner engagement cycles within a learner’s journey within a company. Kami has been in the field of adult learning for 20 years having worked in academia, retail, home services, financial services, and now financial technology.

Steve Hoffman

Senior Product Lead, Treasury Solutions,
Bank of the West
Steve designed and implemented Walk-thrus, SmartTips, Chat Bot and other WalkMe applications across the TreasuryNow application. He collaborates with product managers across departments in making WalkMe an integrated aspect of the customer experience.

Jamie Lin

Director, Treasury Solutions – Channels,
Bank of the West
Jamie manages security, mobile, analytics, and customer experience for the new “TreasuryNow” commercial banking service at Bank of the West. She built the business case for implementing WalkMe as a way to improve customer experience while reducing costs.

Seth Reyes

Learning Business Partner,
Global Customer Operations Learning &
Talent Development
Seth is a Learning Business Partner leading a team as part of Global Customer Operations Learning and Talent Development. He started at PayPal as a customer service agent. 14 years later, his passion for how people use technology paired with a drive for constant innovation and collaboration has earned him a reputation as an influencing leader in business operations. His team’s goal is to power more effortless experiences for frontline operations. Their focus is on transforming learning experiences, implementing just-in-time learning solutions as a key enabler.

Tobias Washington

Director – Learning Experience,
Design & Technology,
Talent Management
Tobias J. Washington serves as the Head of Talent Technologies, Innovation and Creative Solutions at CHRISTUS Health, a Catholic healthcare ministry with over 60 hospitals and healthcare facilities in the United States and abroad. In this capacity, he leads a team of highly creative designers, technologists, and content developers to create innovative learning experiences, which includes architecting and optimizing the enterprise talent management suite of technologies and its digital ecosystem. Under his leadership, CHRISTUS Health’s first immersive learning program was developed which includes virtual reality, augmented reality, and leveraging artificial intelligence to develop talent. Tobias also leads the technical, digital and social learning strategies.

Miya McClain

Senior Manager of
Product Management
Miya leads App Experiences and Online Product Management team for Webex Teams. She started her career as a Software Development Engineer in Test, eventually switching to Product Management. Over the last 13 years Miya has led both engineering and PM teams across Microsoft, Nordstrom and now Cisco. Prior to joining Cisco, she has worked on a variety of products including, the Microsoft retail platform and Nordstrom Mobile and Store Apps. Miya is passionate about building software products that seamlessly enhance and integrate with our everyday lives especially on mobile.

Sangya Singh

Chief Experience Officer,
Power Platform at Microsoft
Sangya is a seasoned leader who has built renowned people and product intuition with over 27 years of experience in building world-class products and services. WIth over a decade under her belt at Microsoft, Sangya plays a critical leadership role in delivering customer value around enterprise productivity and currently serves as the Chief Experience Officer for Microsoft’s Power Platform.

Erika Scanlin

Managing Director –
Talent and Organization
Erika is a Managing Director in Accenture’s Talent & Organization practice. Erika is focused on workforce transformations including organizational and role design, developing learning cultures and reskilling, insight driven change management and business value realization within the financial services industry. Erika focuses on how to improve the employee experience in order to drive greater business value realization through transformation.

Kaye Hacker

Assistant Vice President,
Learning and Development
Kaye Hacker is Assistant Vice President, Learning & Development for State Farm Mutual Automobile Insurance Companies where she is responsible for learning operations, funding and measurement, design and consultation, technology, and vendor curation. Her 28 years of experience within StateFarm role include oversight and administration of learning services that inspire growth, strengthen knowledge, and drive business results.

Bhavna Arora

Associate Director,
Talent & Organization
Bhavna is an Associate Director in Accenture’s Talent & Organization practice. Bhavna has extensive experience in developing and implementing learning strategies for large technology transformation programs across global client organizations and enabling user adoption via different new age learning solutions and digital adoption platforms.

Rich Hua

Global Business
Development Manager
Rich Hua is an engineer, strategist, and evangelist, and he currently leads Global Business Development for Amazon Aurora, the fastest-growing service in AWS history. Rich also founded Amazon’s Culture of Innovation program in San Francisco and has hosted thousands of delegates since inception three years ago. He is passionate about big ideas and has spent the past several decades sharing them in different parts of the world as a globally respected speaker amongst audiences as large as 10,000 people. His favorite topics are Amazon’s Culture of Innovation and the advanced cloud technologies that enable digital transformation.

Eric Poole

Innovations Team
Program Manager
Eric is a Program Manager on MINDBODY’s Innovations team with 10+ years of experience in mobile app and web development, knowledge content management, and customer experience case deflection. His current focus is on creating simple, effective solutions for high volume questions for both company employees and customers. His passion is evolving from solving broken experiences when they occur for users to creating systems that predict and intercept broken experiences before they happen.

Sandra Van Houtven

Associate Director,
Learning & Development
Sandra Van Houtven is currently working as an Associate Director within the Global Learning & Talent Management department. In her role she supervises training department employees and coordinates their assignments and responsibilities. She leads and is actively involved in the development, delivery, evaluation, and continuous improvement of training programs for a variety of systems (e.g. systems around Project Management, Clinical Monitoring and Dashboards). In her role she provides assistance and leadership on projects and company initiatives which may include training, system enhancements, development, improvement and documentation of processes.

Laura Wilk

Manager, Global
Operations Management
Laura Wilk is currently working as a Manager within the Global Operations Management team. In her role she supervises Operations Management staff and coordinates their assignments and responsibilities. She leads and is actively involved in the support, development, delivery, evaluation, and continuous improvement of systems (e.g. systems around Project Management, Dashboards and other Clinical applications). In her role she provides assistance and leadership on projects and company initiatives which may include system enhancements, development, improvement and documentation of processes.

Michael Hofmeir

Learning Director, Head of HR
and Enterprise Learning
Michael Hofmeir is a skilled and experienced human resources professional with over 12 years in the industry. Michael currently works in the financial services industry at TIAA, where he is a Learning Director. Michael has been a Performance Consultant, a Facilitator, a Facilitation Manager, and as a Learning Manager, he and his team are responsible for providing appropriate and innovative learning solutions for his internal clients. Michael ensures that the HR learning response to business strategy is properly analyzed, planned, resourced, and executed. In his past and present role, Michael is able to use a multitude of skills, including facilitation, program management, people management, and financial industry acumen. Michael approaches his work with a focus on the people, processes, and vision that create a culture of high performance.

Hilary Johnson

Sr. Director, User Learning

Hilary Johnson is Avalara’s senior director of customer learning. Her team at Avalara combines user interface text, in-product assistance, online help and training courses to help customers manage tax compliance. Her goal is to give customers invisible help as they navigate an engaging user experience. Her background is in journalism, technical writing, and game narrative design.

Yaron Hedvat

Partner, Technology Consulting
Yaron is a Digital Services Leader consulting and delivering business solutions to global enterprises from strategy through execution. He designs platforms for innovation and digital transformation that power back office, front office, adoption and continuous delivery throughout organizations to meet their goals.

Naama  Drukman

Director, Technology Consulting
Naama is the Digital Transformation and Front Office Transformation Leader for PwC Advisory Israel. She also heads the WalkMe Center of Excellence at PwC. Naama finds the right solution to solve complex transformational agendas from strategy through execution. She sets new standards for innovation, agility, service and impact with business and technology across a broad spectrum of companies.

Philip Grosch

Consulting Partner

Philip Grosch has spent the last 25 years focused on helping clients with their front office transformation initiatives, specifically in financial services and telecom industries. He currently leads the firm’s global front office transformation program which enables 100,000 PwC market facing professionals on Salesforce. He looks forward to sharing the PwC digital enablement journey with you.

Philip Grosch

Consulting Partner

Philip Grosch has spent the last 25 years focused on helping clients with their front office transformation initiatives, specifically in financial services and telecom industries. He currently leads the firm’s global front office transformation program which enables 100,000 PwC market facing professionals on Salesforce. He looks forward to sharing the PwC digital enablement journey with you.

* GARTNER is a registered tradmark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Sponsors Realizing Digital Adoption

The Realizer Awards

If you are embracing digital adoption to translate your digital transformation dreams into reality, then you are a true Realizer. This annual award will spotlight companies and industry leaders that are taking the lead on digital adoption to realize the full potential of technology in their respective spaces.

Are you a Realizer?  Apply by February 27, 2020 for your chance to win.

Are you a Realizer? 

Applications are now closed.


Engage with industry leaders impacting the digital economy

WalkMe Realize brings together digital transformers that are taking digital adoption to the next level to realize business ROI.


Get hands-on and insider knowledge into the future of digital adoption

Gain practical skills and best practices to realize digital adoption as you take an active role in thought-provoking discussions.


Shape the future of digital adoption and push your organization forward

Join the market leader on its journey to accelerate digital adoption and pave the way to take your career to new heights.

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Full Agenda

The Time to Realize: Realize the Promise of Technology Investment

Rafael Sweary, President & Co-Founder, WalkMe

Dan Adika, CEO & Co-Founder, WalkMe

Digital Adoption Leads to Digital Leadership

Daniel Newman, Principal Analyst & Founding Partner, Futurum Research

Adapting to the Future of Work In An Ever Changing Environment

Tara Galvin, VP Digital Transformation & Knowledge Strategy, Comcast

Increasing Productivity with a Digital Adoption Solution

Jeff McKittrick, VP Sales Business Capabilities, Hitachi Vantara

Leading Through Innovation: Transforming Your Digital Customer Experience

Nilanjan Adhya, Chief Digital Officer, Cognitive Applications & VP Digital Transformation, IBM

Disruption as a Catalyst for Change

Josh Bersin, Founder and Dean, Josh Bersin Academy


Andrew Young, Managing Director, Agility & Transformation, Accenture

Integrating Digital Adoption into Business Strategy

Mica Mayo, VP Business Operations, ServiceNow

Welcome Reception & Registration
Opening Keynote
Main Stage Sessions
Realizer Awards Ceremony
Client Appreciation Dinner & Party
Main Stage Sessions
Breakout Sessions
Closing Keynote


Let us help to simplify your travel planning. We have discounted room rates steps away from the City View at Metreon for conference attendees. Book yours today!

Discount codes available once you have registered!

InterContinental Mark Hopkins San Francisco

999 California St, San Francisco, CA 94108, United States +1 415-392-3434

Virgin Hotels San Francisco

250 4th St, San Francisco, CA 94103, United States +1 415-534-6500

Frequently asked questions

Send us an email at

Yes! Participants come from a variety of backgrounds: IT, HR, L&D, Internal Comms, Line of Business, as well as many career starters and changers transitioning into tech. Find more information here.

All refunds will be processed after May 5, 2021. Please allow 1-2 weeks for the refund to be reflected.
Yes, keep an eye out for more information soon.